Privacy Policy

Last updated: March 2025

IBPL (Indian Board of Practical Learning), a division of Spyxpo Technologies Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our AI-powered in-home education platform, including our website, student and admin portals, AI teachers, face verification system, and HomeKit ordering services.

1. Information We Collect

Personal Information

When you register or are enrolled as a student, we collect your name, email address, phone number, date of birth, guardian/parent contact information, residential address, and any other details required for enrollment and HomeKit delivery.

Face Verification Data

Our platform uses AI/ML-powered live face detection to verify student identity before each learning session. This involves capturing facial imagery through your device camera. Face verification data is processed in real-time and is stored only temporarily for the duration of the verification process.

Usage Data

We automatically collect information about how you interact with our platform, including session duration, pages visited, attendance records, learning progress, AI teacher interactions, device information, browser type, and IP address.

2. How We Use Your Information

  • ▸Education delivery: To provide personalized AI-powered education, track academic progress, manage courses, and generate performance reports.
  • ▸Face verification: To authenticate student identity before each session, ensuring legitimate attendance and preventing unauthorized access.
  • ▸HomeKit delivery: To process, ship, and deliver physical learning kits to your registered address, and to communicate order status updates.
  • ▸AI teacher personalization: To tailor AI teacher personas, teaching styles, voice preferences, and content difficulty to each student's learning needs and pace.
  • ▸Platform improvement: To analyze usage patterns, improve our services, fix bugs, and develop new educational features.

3. Data Storage & Security

Your data is stored securely on Google Firebase infrastructure with industry-standard encryption both in transit (TLS/SSL) and at rest. We implement strict access controls to ensure only authorized personnel and systems can access your information.

Face verification data is temporary. Facial imagery captured during the verification process is used solely for real-time identity confirmation and is not permanently stored on our servers. Once verification is complete, the captured data is discarded.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is 100% secure. We continuously review and update our security practices to address evolving threats.

4. Third-Party Services

We integrate with the following third-party services to power our platform. Each service has its own privacy policy governing how it handles data:

  • ▸Google Gemini AI: Powers our AI teacher personas, generates educational content, and personalizes learning experiences.
  • ▸ElevenLabs TTS: Provides realistic text-to-speech voices for AI teachers, enabling spoken explanations and interactive voice-based learning.
  • ▸Razorpay: Handles payment processing for HomeKit orders. Your payment information is processed directly by Razorpay and is not stored on our servers.
  • ▸Google Firebase: Provides authentication, database, cloud storage, and hosting infrastructure for the platform.

5. Children's Privacy

IBPL provides educational services to students of various ages, including children under 18. We require parental or guardian consent before collecting any personal information from minors. Parents and guardians may review, modify, or request deletion of their child's personal data at any time by contacting us. We do not knowingly collect personal information from children without appropriate parental consent, and we take additional measures to protect the privacy and security of younger learners on our platform.

6. Your Rights

You have the following rights regarding your personal data:

  • ▸Access: Request a copy of the personal data we hold about you or your child.
  • ▸Correction: Request correction of any inaccurate or incomplete personal information.
  • ▸Deletion: Request deletion of your personal data, subject to any legal or contractual obligations that require us to retain certain information.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

IBPL — Indian Board of Practical Learning

A division of Spyxpo Technologies Private Limited

Email: contact@ibpl.edu